FAQ
FAQ
Delivery
Refund & Return Policy
About Us
Products
- Monday – Friday 9.00 – 20.00
- Saturday 10.00 – 16.00
- Sunday 9.30 – 18.00
- Friday 9.30 – 18.00
FAQ
General Questions
What are your minimum order quantities?
Quantities depend on the product. You can find the minimum quantities on the
products page.
What’s the process for creating a design?
When you place an order for the products you desire, you upload your logo on the
product page. Afterward, we create designs tailored to your logo and send them to
you. Once you approve the designs, we proceed with production.
What options are available if I haven’t prepared my artwork yet?
Don’t worry, if you don’t have artwork, just sending us your logo will be sufficient. If
you don’t have a logo either, we can create a logo design for you that matches your
business colors, and then use this logo on your products.
Materials&Sustainability
Materials&Sustainability
Pricing&Ordering
Materials&Sustainability
Is your packaging sustainable/eco-friendly?
Brandedby offer affordable, high quality environmentally friendly packaging
solutions. All of our products are either: Compostable, Biodegradable or
Recyclable from sustainably managed sources. All of our paperboard products are
made with recycled materials, and we continue to find ways to make them even
more eco-friendly and guilt-free for our clients.
Can I choose special materials for my products?
Unfortunately, we do not offer customisation options for materials at this time. The
materials listed on each product page is the only option available for that item.
Pricing&Ordering
Is your packaging sustainable/eco-friendly?
Brandedby offer affordable, high quality environmentally friendly packaging
solutions. All of our products are either: Compostable, Biodegradable or
Recyclable from sustainably managed sources. All of our paperboard products are
made with recycled materials, and we continue to find ways to make them even
more eco-friendly and guilt-free for our clients.
Can I choose special materials for my products?
Unfortunately, we do not offer customisation options for materials at this time. The
materials listed on each product page is the only option available for that item.
Materials&Sustainability
Shipping&Returns
Pricing&Ordering
Shipping&Returns
What’s the delivery time?
The delivery time for our products is between 4 to 6 weeks, but if you have an
urgent request and need express delivery, please contact us.
Do you deliver outside the UK?
We don’t currently, but are looking to export to European countries in the near
future.
Pricing&Ordering
What’s the delivery time?
The delivery time for our products is between 4 to 6 weeks, but if you have an
urgent request and need express delivery, please contact us.
Do you deliver outside the UK?
We don’t currently, but are looking to export to European countries in the near
future.